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Patient Advocacy: Informed Healthcare Decisions


Adult Enrichment / Wellness & Life -
Winter 2022

Navigating the healthcare system can be overwhelming. This introduction to healthcare advocacy will teach you how to take charge of your own healthcare or that of a loved one. Learn how to make more informed decisions, whether facing a recent diagnosis and or hoping to gain a better understanding of the information available through patient portals. Leave with a better understanding of the oftentimes complicated language and clarify many of the acronyms. We’ll discuss referrals and prior authorizations, what all of that means, and provide a comfortable environment for you to ask questions that might be confusing or frustrating. With over 25 years of experience in the healthcare industry and living with a chronic condition herself, your instructor will pass on firsthand knowledge and help empower you to take control of your health.

Nancy Feeney

Nancy began her healthcare career working for Neighborhood Health Plan in the Provider Relations department and then as an Analyst/Consultant to the Community Health Centers. After a decade with NHP, Nancy worked with large academic medical centers and small community hospitals throughout Massachusetts. Most recently, she has shifted her focus on helping patients with their own struggles in the healthcare system and became a Certified Patient Advocate and started her own company, Patient Advocacy Associates (www.patientadvocacyassociates.com). She has a Bachelor’s degree in Business Administration and a Master’s of Healthcare Administration.

 March 2022 
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WE-Patient Advocacy

  Nancy Feeney


Gibbs School
Thursday, Mar 10
7:00 - 9:00 PM

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